RapidDeploy
RapidDeploy is a leading cloud-native platform for Public Safety, providing Next Gen 911 solutions to reduce response times and save lives.
Company Overview
RapidDeploy is the leading cloud-native platform for Public Safety, founded in 2016 and based in Austin, TX. The company is dedicated to saving lives by reducing response times, providing Next Gen 911 solutions that support the unified emergency response journey. RapidDeploy's platform integrates with a highly curated network of partners to centralize critical data and applications, ensuring a resilient and efficient emergency response system.
Services
RapidDeploy offers a unique combination of Next Gen 911 solutions, including Radius Mapping, Lightning, and Eclipse Analytics. Radius Mapping unifies data and applications to speed up call intake with greater location accuracy. Lightning provides precise location and contextual awareness from the call to deliver mission-critical information to field responders. Eclipse Analytics delivers real-time 911 analytics for consistent and actionable insights. The company also delivers training, service, and support for telecommunicators, first responders, and 911 agencies to ensure effective emergency responses.
Products
RapidDeploy's product suite includes Radius Mapping, Lightning, and Eclipse Analytics. Radius Mapping integrates with incoming 911 calls, adding mobile caller location data, GIS authoritative data, and communication tools into a single pane of glass. Lightning, which is FirstNet Verified™, offers precise location and contextual awareness to field responder devices. Eclipse Analytics provides on-demand reporting and analytics for 911 data, while the Critical Incident Board (CIB) offers ECCs unparalleled visibility and control during emergencies.
Clientele and Impact
RapidDeploy's platform is used by over 1,500 emergency centers across the United States. The company has secured 10 state-wide contracts and supports more than 1,500 911 centers nationwide. Thousands of telecommunicators, first responders, and 911 agencies rely on RapidDeploy for their critical emergency response needs. The Radius Mapping solution is adopted by over 1,500 ECCs and PSAPs across more than 20 states, demonstrating the extensive reach and trust in RapidDeploy's services.
Recognition
RapidDeploy has been recognized for its innovative contributions to public safety. The company was named a Most Innovative Company by Fast Company in 2024. Additionally, RapidDeploy's Lightning mobile app is FirstNet Verified™, underscoring the reliability and effectiveness of its emergency response solutions.