Kristy Wagner
About Kristy Wagner
Kristy Wagner is a Manager of Customer Success at Raptor Maps, with a background in growth strategy and project management across various organizations. She holds multiple bachelor's degrees in Industrial and Labor Relations and has experience in customer engagement and commercial strategy.
Current Role at Raptor Maps
Kristy Wagner serves as the Manager of Customer Success at Raptor Maps, a company specializing in solar software solutions. She has been in this role since 2024, contributing to the company's mission of enhancing customer satisfaction and engagement. Her responsibilities include overseeing customer support initiatives and ensuring that clients derive maximum value from the software products.
Previous Experience in Customer Engagement
Before joining Raptor Maps, Kristy Wagner worked as the Director of Customer Engagement at cQuant.io from 2023 to 2024. In this position, she focused on developing strategies to enhance customer relationships and improve service delivery. Prior to that, she held various roles at Ascend Analytics, including Project Management Coordinator and Technical Communications Specialist, where she managed projects and facilitated communication between teams.
Professional Background in Strategy and Management
Kristy Wagner has extensive experience in strategy and management within the energy sector. She worked at Wood Mackenzie as the Director of Commercial Strategy for 10 months in 2022, where she was involved in strategic planning and market analysis. Additionally, she served as Manager of Growth Strategy at PowerAdvocate from 2020 to 2022, and as Senior Associate in the same department from 2019 to 2020, focusing on business development and growth initiatives.
Educational Qualifications
Kristy Wagner holds multiple degrees in Industrial and Labor Relations. She completed her Bachelor's Degree at Cornell University from 2014 to 2017. Additionally, she studied at University College Dublin, where she also earned a Bachelor's Degree in the same field. Earlier, she attended Metropolitan State University of Denver for a year, focusing on General Studies.
Early Career and Internships
Kristy Wagner began her professional career with an internship at Blue Cross Blue Shield of Michigan in 2015, where she worked in Employee and Labor Relations. She also gained experience in project management and coordination at Ascend Analytics, where she held various roles from 2018 to 2019, including Project Supervisor and Project Management Coordinator.