Michael Iceland
About Michael Iceland
Michael Iceland is an Operations Manager at Raptor Maps, where he focuses on improving processes and enhancing efficiency in solar software operations. He holds a Bachelor of Arts in Communication and Studio Art and a Master of Science in Professional Communication from Clark University, and has extensive experience in project and brand management across various organizations.
Current Role at Raptor Maps
Michael Iceland serves as the Operations Manager at Raptor Maps, a company specializing in solar software. He has been in this role since 2023, focusing on improving operational processes and delivering effective products. His responsibilities include coordinating with Raptor's Data Team to manage solar site inspections and streamline data collection. This work aims to generate actionable insights that enhance operational efficiency.
Previous Experience in Operations Management
Prior to joining Raptor Maps, Michael held several positions that contributed to his expertise in operations management. He worked at Wayfair as Manager of Supplier Operations from 2018 to 2022, where he focused on optimizing supplier relationships and operational workflows. Additionally, he served as Communications & Brand Manager at The Food Project from 2006 to 2013, where he managed brand strategies and communications in the Greater Boston Area.
Educational Background
Michael Iceland earned a Bachelor of Arts (B.A.) in Communication and Studio Art from Clark University. He furthered his education at the same institution, obtaining a Master of Science (M.S.) in Professional Communication. Additionally, he studied Architectural History at Birkbeck, University of London, which complements his diverse educational background.
Early Career and Project Management
Michael began his career as a Project Manager at City Year, where he worked from 2001 to 2005 in the Greater Boston Area. This role involved overseeing various projects and initiatives aimed at community service and educational support. He also briefly worked as a Consultant in Research at Digitas in 2000, gaining insights into research methodologies and client needs.
Focus on Process Improvement
Michael has a strong focus on improving processes within the operations management field. He is interested in understanding how systems function and finding ways to enhance their efficiency. This focus is evident in his current role at Raptor Maps, where he works to streamline operations and ensure the delivery of solid products.