Ashlee Marinello
About Ashlee Marinello
Ashlee Marinello is a Customer Success Manager at Raptor Technologies, LLC, where she conducts business reviews to enhance client engagement and product utilization. With a background in Computer and Information Sciences, she has held various roles in customer success and sales across multiple organizations.
Work at Raptor Technologies
Ashlee Marinello has been serving as a Customer Success Manager at Raptor Technologies, LLC since 2020. In this role, she conducts business reviews aimed at optimizing client engagement and product utilization. Her responsibilities include developing and delivering training solutions to enhance product knowledge among clients. She also utilizes modern solutions centers and user communities to facilitate knowledge sharing, which contributes to improved client success and satisfaction.
Previous Experience in Customer Success
Prior to her current position, Ashlee worked at Vector Solutions as a Training and Solutions Specialist from 2015 to 2020. In this role, she focused on enhancing client engagement through training initiatives. She also held the position of Account Manager at Trademotion from 2014 to 2015, where she managed accounts across the West, Midwest, and Central US. Additionally, she served as an Account Coordinator at Brooks Jucha & Associates from 2011 to 2013.
Education and Expertise
Ashlee Marinello studied Computer and Information Sciences at Coleman College, where she achieved a certification from 2001 to 2002. She also attended Fort Lewis College, focusing on General Education and Computer and Information Sciences, obtaining certifications in both areas from 2000 to 2001. Her educational background supports her expertise in client engagement and product utilization.
Career Background
Ashlee's career began as a Sales Assistant at Modern Postcard, where she worked from 2005 to 2009. She transitioned to various roles that enhanced her skills in client relations and account management. Her diverse experience across different companies and roles has equipped her with a comprehensive understanding of customer success strategies and relational selling.