Jessica Comarata
About Jessica Comarata
Jessica Comarata is a Community Manager at Raptor Technologies, LLC, where she has worked since 2023. She has a strong background in customer success and has held various roles in the e-learning industry, including positions at Scenario Learning and Vector Solutions.
Work at Raptor Technologies
Currently, Jessica Comarata serves as the Community Manager at Raptor Technologies, LLC, a position she has held since 2023. In this role, she focuses on enhancing online community engagement and developing strategies to foster a supportive environment for users. Prior to this, she worked as a Customer Success Manager at the same company from 2021 to 2022, where she transitioned to her current role. Her contributions align with the organization's mission of protecting children and schools.
Previous Experience in Customer Success
Jessica Comarata has extensive experience in customer success, particularly within the e-learning industry. She worked as a Client Success Manager (Team Lead) at Vector Solutions from 2018 to 2021, where she led teams to ensure client satisfaction and success. Her previous role as an Account Manager at Scenario Learning from 2015 to 2018 further solidified her expertise in managing client relationships and delivering effective solutions.
Education and Expertise
Jessica Comarata earned her Bachelor of Arts (BA) in Communication and Media Studies from the University of Cincinnati, where she studied from 2012 to 2015. She also attended the Carl H. Lindner College of Business at the University of Cincinnati. Her academic background supports her professional roles in community management and customer success, providing her with strong communication skills and a solid understanding of media dynamics.
Leadership Roles at University of Cincinnati
During her time at the University of Cincinnati, Jessica Comarata held several leadership positions. She served as the President of the Campus Activities Board from 2012 to 2013, where she organized events and activities for students. Additionally, she was a Student Representative on the Dean's Advisory Board and a Peer Mentor, contributing to student engagement and support initiatives.
Internship Experience
Jessica Comarata gained valuable experience as an intern at The Owens Group, working with SONY Pictures from 2013 to 2015. This internship provided her with insights into the entertainment industry and enhanced her skills in communication and project management, which have been beneficial in her subsequent roles.