Steven Graf
About Steven Graf
Steven Graf is a Professional Services Engineer currently employed at Raptor Technologies, LLC since 2021. He has a background in technical support and research, with previous roles at Vector Solutions, RedVector, Vivint Smart Home, T-Mobile, and Siemens.
Work at Raptor Technologies
Steven Graf currently holds the position of Professional Services Engineer at Raptor Technologies, LLC. He has been with the company since 2021, contributing his expertise in engineering services. His role involves providing technical support and solutions to enhance the company's offerings in the education sector.
Previous Experience in Professional Services
Before joining Raptor Technologies, Steven Graf worked as a Technical Specialist at Vector Solutions from 2019 to 2021. In this role, he focused on delivering technical support and solutions to clients. Prior to that, he served as a Research Assistant at RedVector from 2016 to 2019, where he contributed to various research projects.
Background in Technical Support and Sales
Steven Graf has a diverse background in technical support and sales. He worked as a Security Technician at Vivint Smart Home from 2013 to 2016 in the Tampa/St. Petersburg, Florida area, where he provided security solutions to customers. Additionally, he served as a Sales Manager at T-Mobile from 2011 to 2013, focusing on sales strategies and customer engagement.
Education and Expertise
Steven Graf earned a Bachelor's degree in Physics from the University of South Florida, studying from 2015 to 2018. His educational background provides a strong foundation for his technical roles, equipping him with analytical skills and problem-solving abilities relevant to his work in engineering and technical support.
Early Career in IT Support
Steven Graf began his career as an IT Support Specialist at Siemens, where he worked for 11 months in 2010 to 2011 in the Orlando, Florida area. This early experience in IT support laid the groundwork for his subsequent roles in technical and professional services.