Keith Fenwick
About Keith Fenwick
Keith Fenwick serves as the Vice President of Operations at Rebel.com, where he has worked since 2021. He has a background in customer service and operations management, with a diploma in Small and Medium Enterprise Management from Algonquin College.
Current Role at Rebel.com
Keith Fenwick serves as the Vice President of Operations at Rebel.com, a position he has held since 2021. In this role, he oversees operational strategies and initiatives to enhance efficiency within the organization. His leadership is focused on aligning operational processes with company goals, ensuring that the organization meets its objectives effectively. He is based in Ottawa, Ontario, Canada.
Previous Experience at Rebel.com
Prior to his current role, Keith Fenwick worked at Rebel.com in various capacities. He served as the Operations Manager from 2014 to 2021, where he played a significant role in process improvement initiatives. Before that, he was the Customer Service Manager from 2012 to 2014, contributing to customer satisfaction and service quality. His tenure at Rebel.com spans nearly a decade, reflecting his commitment to the company.
Education and Expertise
Keith Fenwick studied at Algonquin College of Applied Arts and Technology, where he earned a Diploma in Small and Medium Enterprise Management from 2004 to 2006. This educational background provides him with a solid foundation in business management principles, which he applies in his operational role. He possesses advanced skills in SEO and keyword planning, which he utilizes to optimize content strategies for the company.
Process Improvement Initiatives
In his roles at Rebel.com, Keith Fenwick has been instrumental in enhancing process improvement initiatives. His efforts have contributed to more efficient operations within the company. By focusing on streamlining processes, he has helped to align operational practices with the overall goals of the organization, fostering a culture of continuous improvement.
Stakeholder Engagement Skills
Keith Fenwick has a strong track record in stakeholder engagement. He effectively aligns diverse interests to achieve company goals, demonstrating his ability to navigate complex organizational dynamics. His skills in stakeholder management have been vital in fostering collaboration and ensuring that various perspectives are considered in decision-making processes.