Jeanette Perkins
About Jeanette Perkins
Jeanette Perkins is a Customer Service Manager at Reddy Ice, where she has worked since 2017. She has held various roles within the company, including AR Specialist, Customer Service Specialist, and Field Equipment Analyst.
Current Role as Customer Service Manager
Jeanette Perkins has served as the Customer Service Manager at Reddy Ice since 2017. In this role, she oversees customer service operations, ensuring that client needs are met efficiently. Her experience in customer service management contributes to the overall satisfaction of Reddy Ice's clientele in the Dallas/Fort Worth area.
Previous Experience at Reddy Ice
Prior to her current position, Jeanette Perkins held several roles at Reddy Ice. She worked as an Accounts Receivable Specialist from 2011 to 2012, where she managed financial transactions and customer accounts. Following this, she served as a Customer Service Specialist from 2012 to 2014, focusing on direct customer interactions and support. From 2015 to 2017, she worked as a Field Equipment Analyst, where she was responsible for analyzing and maintaining field equipment.
Professional Background
Jeanette Perkins has built a solid professional background within Reddy Ice, accumulating over a decade of experience in various roles. Her tenure at the company has allowed her to develop a comprehensive understanding of customer service and operational processes in the ice distribution industry.
Experience in the Dallas/Fort Worth Area
Throughout her career at Reddy Ice, Jeanette Perkins has worked exclusively in the Dallas/Fort Worth area. This regional focus has enabled her to gain insights into local customer needs and market dynamics, enhancing her effectiveness in her roles.