Daniel Jary
About Daniel Jary
Daniel Jary is a Technical Support Team Leader at Redgate Software in Cambridge, England, with extensive experience in IT support roles across various industries, including insurance and pharmaceuticals.
Current Role at Redgate Software
Daniel Jary serves as the Technical Support Team Leader at Redgate Software, a position he has held since 2020. In this role, he is responsible for overseeing the technical support team and ensuring effective service delivery to clients. His leadership contributes to maintaining high standards of customer satisfaction and operational efficiency within the organization.
Previous Experience at Mundipharma IT Services
Prior to his current role, Daniel Jary worked at Mundipharma IT Services in various capacities. He was the Desk Side Support Team Leader from 2018 to 2020, and before that, he served as the Service Desk Team Leader from 2016 to 2018. His earlier role at Mundipharma was as a Senior First Line Analyst from 2014 to 2016. His tenure at the company spanned six years, during which he developed significant expertise in technical support and team management.
Experience at BGL Group
Daniel Jary has a background in the insurance sector, having worked at BGL Group in multiple roles. He was a QA Analyst for one year in 2010 and served as a Product Systems Analyst from 2006 to 2008. Additionally, he worked as a Product Systems Technician from 2008 to 2010. His experiences at BGL Group provided him with a solid foundation in systems analysis and quality assurance.
Educational Background
Daniel Jary completed his education at Deeping Comprehensive School, where he achieved his GCSEs from 1997 to 2002. He furthered his studies at Stamford College, earning a BTEC National Diploma in IT Practitioners from 2002 to 2005. This educational background laid the groundwork for his career in information technology and support services.
Expertise in ITIL Service Operation Management
Daniel Jary possesses expertise in ITIL Service Operation Management, which enhances his ability to manage technical support operations effectively. His knowledge in this area is complemented by his experience across various industries, including insurance, charity, education, and pharmaceuticals. This diverse background enables him to adapt to different organizational needs and challenges.