Jon Kirkwood
About Jon Kirkwood
Jon Kirkwood is a Product Support Engineer with a diverse background in software development, data analytics, and warehouse logistics. He is currently pursuing a Master's degree while seeking career advancement and believes in the importance of questioning business processes for improvement.
Work at Redgate Software
Jon Kirkwood has been employed at Redgate Software as a Product Support Engineer since 2021. He operates from Brisbane, Queensland, Australia. In this role, he focuses on providing technical support and solutions to enhance customer experience with Redgate's software products.
Education and Expertise
Jon Kirkwood has a strong educational background in technology and data science. He completed a Bachelor's degree in Management Information Systems at Swinburne University of Technology from 2016 to 2019. He furthered his studies at James Cook University Brisbane, where he earned a Graduate Certificate and a Master's degree in Data Science between 2020 and 2022.
Background
Jon Kirkwood has a diverse professional background spanning 15 years, encompassing warehouse logistics, software development, and data analytics. He has held various roles at Markinson Business Software Solutions, including Customer Care and Service Delivery Team Leader, ERP Support Application Specialist, Functional ERP Consultant, and Software Development Team Leader.
Professional Development Philosophy
Jon believes in the importance of professional development as a mutually beneficial process that enhances workplace relationships. He actively pursues new challenges to keep both his mind and body engaged, reflecting his commitment to continuous growth in his career.
Career Progression
Throughout his career, Jon has consistently sought opportunities for advancement. He is currently completing a Master's degree while seeking career growth in data analytics and development. His previous roles have equipped him with a comprehensive understanding of business processes and the ability to question their underlying purposes.