Robyn Edwards
About Robyn Edwards
Robyn Edwards is a Customer Support Specialist at Redgate Software in Cambridge, United Kingdom, where she has worked since 2018. With a diverse background in customer support across various industries, she is dedicated to enhancing customer experience.
Work at Redgate Software
Robyn Edwards has been employed as a Customer Support Specialist at Redgate Software since 2018. In this role, she has contributed to enhancing customer satisfaction and support processes. Based in Cambridge, United Kingdom, she has utilized her extensive experience in customer support to assist clients effectively. Her tenure at Redgate Software spans six years, during which she has developed a strong understanding of the company's products and services.
Previous Employment Experience
Before joining Redgate Software, Robyn Edwards held various positions in customer support across different industries. She worked as a Membership Consultant at SLM - Everyone Active for six months in 2013. Following that, she served as a Lettings Negotiator at Carter Jonas from 2014 to 2017, and then at Strutt & Parker from 2017 to 2018. Additionally, she worked as a Health Care Assistant at Cambridge University Hospitals NHS Foundation Trust for seven months in 2013. This diverse background has equipped her with a broad skill set in customer service.
Education and Expertise
Robyn Edwards studied at Long Road Sixth Form College, where she focused on English Language from 2010 to 2012. She achieved qualifications in this subject, which have contributed to her effective communication skills in customer support roles. Her educational background complements her practical experience in various customer-facing positions.
Passion for Customer Experience
Robyn Edwards is passionate about improving customer experience and helping others feel good. This commitment is evident in her work across multiple sectors, where she has consistently aimed to enhance customer satisfaction. Her forward-thinking approach and enthusiasm have been key factors in her success in customer support roles.