Amir Malik

User Experience Agent @ REEF

About Amir Malik

Amir Malik is a User Experience Agent at REEF Technology, where he has worked since 2017. He has a background in technical sales and a diploma in Business Administration from Langara College, and he is currently exploring marketing opportunities in the Halal food and Islamic media sectors.

Work at REEF

Amir Malik has been employed at REEF Technology since 2017, serving as a User Experience Agent for a duration of seven years. In this role, he focuses on enhancing user interactions and ensuring customer satisfaction. His responsibilities include addressing user inquiries and providing support to improve overall user experience.

Previous Experience at Staples

Prior to his current position, Amir Malik worked at Staples as a Technical Sales Specialist. His tenure at Staples lasted five months in 2017, during which he operated in the Vancouver, Canada Area. In this role, he was responsible for assisting customers with technical inquiries and promoting sales of technical products.

Education and Expertise

Amir Malik studied at Langara College, where he pursued a Diploma in Business Administration and Management from 2017 to 2019. This educational background has equipped him with foundational knowledge in business practices and management principles, which he applies in his professional roles.

Skills in Customer Support

Amir Malik possesses strong skills in customer support, effectively communicating with clients through phone and email. His experience includes resolving technical issues by utilizing both proprietary and third-party software, demonstrating his ability to assist users in navigating complex technical challenges.

Interest in Marketing Opportunities

Amir Malik is actively seeking marketing opportunities within the Halal food and Islamic media industries. His interest in these sectors indicates a focus on promoting products and services that align with his values and community interests.

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