Sheila Carrasco
About Sheila Carrasco
Sheila Carrasco is a Customer Service Representative at REEF in London, England, where she has worked since 2021. She has a diverse background in customer service and management, with previous roles at H&M and Au Pair International, and holds multiple degrees in sports studies and international relations.
Current Role at REEF
Sheila Carrasco has been employed as a Customer Service Representative at REEF since 2021. In this role, she is responsible for addressing customer inquiries and providing support to enhance the customer experience. Her tenure at REEF spans three years, during which she has contributed to the company's customer service operations in London, England.
Previous Experience in Retail Management
Before joining REEF, Sheila Carrasco worked at H&M as a Department Manager from 2017 to 2021. In this position, she managed departmental operations and staff, ensuring effective customer service and store performance. Her experience in retail management lasted for four years and took place in Oxford, United Kingdom.
Early Career in Customer Service
Sheila Carrasco's career in customer service began with her role as a Customer Services Executive at GGC in 2021, where she worked for seven months. Prior to that, she gained experience as a Nanny with Au Pair International in various locations, including Ascot and Dachet, from 2014 to 2016. These roles helped her develop strong interpersonal skills and a customer-oriented approach.
Educational Background
Sheila Carrasco has a diverse educational background. She studied International Relations and Management at Oxford Brookes University, earning a Master's degree from 2019 to 2020. Additionally, she studied Sports Studies at Universitat de València, achieving a degree in Magisterio d' Educació Física from 2006 to 2010. Her studies in consumer services and marketing were completed at IES Consejeria, where she earned relevant qualifications between 2003 and 2005.