Tecianna Ross
About Tecianna Ross
Tecianna Ross is a Collections Specialist with a background in customer experience and public health. She has worked at Rent the Runway and Montclair State University, and holds a Bachelor of Science degree in Public Health.
Current Role as Collections Specialist
Tecianna Ross has been employed as a Collections Specialist at Rent the Runway since 2017. In this role, she is responsible for managing collections processes and ensuring timely payments. Her experience in customer service enhances her ability to handle client interactions effectively. She operates out of New York, New York, where she has developed a strong understanding of the company's financial operations.
Previous Experience at Rent the Runway
Before her current position, Tecianna Ross worked at Rent the Runway as a Customer Experience Associate from 2016 to 2017. During her six-month tenure, she focused on enhancing customer satisfaction and resolving inquiries. This experience provided her with insights into the company's operations and customer service protocols.
Education and Expertise in Public Health
Tecianna Ross studied at Montclair State University, where she earned a Bachelor of Science degree in Public Health. Her studies spanned from 2011 to 2015, equipping her with knowledge applicable to various fields, including health policy and community health initiatives. This educational background supports her analytical skills in her current role.
Experience as Resident Assistant
From 2013 to 2015, Tecianna Ross served as a Resident Assistant at Montclair State University. In this position, she was responsible for supporting students in their living environment, promoting community engagement, and addressing resident concerns. This role developed her leadership and communication skills.
Management Trainee Role at Enterprise Rent-a-Car
Tecianna Ross briefly worked as a Management Trainee at Enterprise Rent-a-Car in 2015 for four months. This position provided her with foundational training in management practices and customer service within the rental industry, contributing to her overall professional development.