Katy Jackson, Lssgb
About Katy Jackson, Lssgb
Katy Jackson is a Senior Customer Success Manager at REPLICA, where she has worked since 2021. With a background in military service and project management, she brings a strong attention to detail and a passion for cultural exploration to her role.
Work at REPLICA
Katy Jackson has been serving as a Senior Customer Success Manager at REPLICA since 2021. In this role, she has utilized her extensive experience in customer success to enhance client relationships and drive satisfaction. Prior to her current position, she worked at REPLICA as a Customer Success Manager from 2020 to 2021. Her tenure at REPLICA spans a total of three years, during which she has contributed to the company's growth and client engagement strategies.
Professional Background
Katy Jackson has a diverse professional background that includes various roles in project management and customer success. She worked at Olsson Associates for six years, holding positions such as Project Support, Project Management Support, and Team & Operations Coordinator. Additionally, she served as a Client Strategist at Level Five Solutions for one year. Her military service as a Staff Sergeant in the US Army Reserves from 2007 to 2013 further complements her professional experience, providing her with skills in leadership and attention to detail.
Education and Expertise
Katy Jackson pursued her education at Washburn University, where she earned a Bachelor's Degree in Cultural Anthropology and Modern Foreign Language (German) from 2006 to 2011. She also studied at Johnson County Community College. Her academic background, combined with her military training, has equipped her with a unique perspective on problem-solving and a strong understanding of different cultures.
International Experience
Katy Jackson has lived abroad in Europe for two and a half years, primarily in Germany and Austria. This experience allowed her to immerse herself in different cultures and languages, enhancing her understanding of global perspectives. She has visited 22 countries, which has fueled her passion for discovering new visions and helping bring them to life. Her international experiences contribute to her ability to connect with diverse clients and stakeholders.
Hobbies and Interests
In addition to her professional pursuits, Katy Jackson enjoys cooking as a hobby. She has a passion for exploring and traveling, which aligns with her interest in learning from different organizations and cultures. These activities reflect her commitment to personal growth and her desire to understand various perspectives in both her personal and professional life.