Dipanwita Debbarma
About Dipanwita Debbarma
Dipanwita Debbarma is a Product Support Associate with a background in Computer Science. She holds a Bachelor of Engineering from Visvesvaraya Technological University and has experience working at Infosys and Cisco Systems.
Current Role at Replicon
Dipanwita Debbarma serves as a Product Support Associate at Replicon, a position she has held since 2018. In this role, she is responsible for providing technical support and assistance to customers, ensuring they have a positive experience with the company's products. Her work involves troubleshooting issues, answering queries, and facilitating solutions to enhance user satisfaction. Dipanwita is based in the Bangalore Urban district of Karnataka, India.
Previous Experience at Cisco Systems
Before joining Replicon, Dipanwita worked at Cisco Systems (India) Private Limited in Bengaluru as a Technical Support Specialist. Her tenure lasted for six months from 2016 to 2017. In this role, she focused on resolving technical issues and supporting clients with their product inquiries, contributing to the overall efficiency of the support team.
Experience at Infosys
Dipanwita also has experience working at Infosys as a Technical Support Specialist. She was employed there for one year, from 2017 to 2018. Her responsibilities included providing technical assistance and support to clients, which helped her develop her skills in customer service and technical problem-solving.
Education in Computer Science
Dipanwita Debbarma completed her Bachelor of Engineering in Computer Science at Visvesvaraya Technological University. She studied from 2011 to 2014, gaining foundational knowledge in computer science principles and practices. This education has equipped her with the technical skills necessary for her roles in technical support and product assistance.