Aravindha Krishnan R
About Aravindha Krishnan R
Aravindha Krishnan R serves as the Director of Customer Success at Responsive, where he has worked since 2022. He has a diverse background in customer success and business development, having held various roles at companies such as Freshworks and HCL Technologies.
Work at Responsive
Aravindha Krishnan R serves as the Director of Customer Success at Responsive, a position he has held since 2022. In this role, he has been instrumental in developing customer success strategies that enhance client satisfaction and retention. His responsibilities include overseeing the on-boarding processes and managing teams to ensure effective customer engagement. Aravindha's tenure at Responsive has been marked by a focus on aligning customer needs with company objectives, contributing to the overall success of the organization.
Previous Experience at Freshworks
Prior to his current role, Aravindha worked at Freshworks in various capacities. He served as the Lead - Customer Success Manager from 2018 to 2020, where he managed customer relationships and ensured successful product adoption. Following this, he held the position of Regional Head - Customer Success for a brief period in 2020 to 2021. His experience at Freshworks has equipped him with valuable insights into customer success management and operational strategies.
Career Background in Business Development
Aravindha's career began at HCL Infosystems Ltd as a Management Trainee from 2006 to 2007. He then transitioned to HCL Technologies, where he worked as a Senior Sales Executive from 2008 to 2011. Following this, he joined Triesten Technologies as Manager - Biz Dev from 2010 to 2013. This diverse background in sales and business development has provided him with a solid foundation for his roles in customer success.
Education and Expertise
Aravindha holds a Bachelor of Business Management (BBM) from Bharathiar University, which he completed from 2004 to 2006. He also earned an MBA with a focus on Marketing and Human Resources from Amrita School of Business during the same period. His educational background, combined with his expertise in on-boarding processes and team management, supports his effectiveness in customer success roles.