Jeff Santelices
About Jeff Santelices
Jeff Santelices serves as the Chief Revenue Officer at Responsive and has extensive experience in executive roles across various technology companies. He has a strong background in sales and strategy, having held senior positions at organizations such as Mindtickle and Conga, and he is known for his ability to recruit and manage high-performing teams.
Current Role at Responsive
Jeff Santelices serves as the Chief Revenue Officer at Responsive since 2023. In this role, he is responsible for driving revenue growth and developing strategic initiatives that align with the company's goals. His leadership is focused on enhancing customer relationships and optimizing sales processes to ensure sustainable growth. His tenure at Responsive marks a significant step in his career, building on his extensive experience in revenue generation and management.
Previous Experience in Revenue Leadership
Before joining Responsive, Jeff Santelices held the position of Chief Revenue Officer at Mindtickle from 2019 to 2023. His earlier roles include Chief Strategy & Delivery Officer and SVP NA Sales at Conga, where he worked from 2015 to 2019. He has also served in senior sales and marketing roles at TrackVia, Webroot, and Oracle, accumulating a wealth of experience in revenue management and strategic planning across various technology sectors.
Educational Background
Jeff Santelices earned his MBA from the Kellogg School of Management at Northwestern University, where he studied from 1994 to 1996. He also holds a Bachelor of Arts in Economics from Northwestern University, which he completed from 1987 to 1991. His educational background has provided him with a strong foundation in business and economic principles, contributing to his success in various leadership roles.
Expertise in Sales and Revenue Generation
Jeff Santelices has extensive experience in selling to and servicing large enterprises, strategic OEMs, SMBs, and consumers. He has held senior positions in technology companies at different stages, from startups to large-cap corporations. His expertise includes managing organizations with recurring revenues ranging from $1M to $250M across various sectors, including ERP, cloud-based applications, and security SaaS. He is known for his ability to recruit high-energy executives who align with a unified vision.
Advocacy for Standardized Processes
Jeff Santelices advocates for the implementation of simple, standardized processes and performance metrics to drive organizational success. He emphasizes the importance of establishing trusted relationships with team members, peers, customers, and partners. His approach focuses on minimizing acquisition costs, generating long-term profitability, and creating loyal customers that contribute to pipeline growth through cross-sells and referrals.