Jody Dandridge
About Jody Dandridge
Jody Dandridge is a Customer Success Manager with extensive experience in account management and customer relations. She has worked for various companies, including GoodTime.io, Indeed.com, Entelo, and NatureBox, and holds a Bachelor of Science degree in Business Administration and Management from the University of San Francisco.
Work at Responsive
Jody Dandridge has been serving as a Customer Success Manager at Responsive since 2023. In this role, Jody focuses on enhancing customer satisfaction and ensuring clients achieve their desired outcomes using the company's services. Working remotely, Jody collaborates with various teams to address customer needs and improve overall service delivery.
Previous Experience in Customer Success
Before joining Responsive, Jody held the position of Sr. Customer Success Manager at Entelo from 2019 to 2022. In this capacity, Jody was responsible for managing client relationships and driving customer engagement. Prior to Entelo, Jody worked at GoodTime.io as a Customer Success Manager for six months in 2017, where Jody contributed to customer onboarding and support.
Account Management Background
Jody Dandridge has a solid background in account management, having worked as an Account Manager at Indeed.com from 2016 to 2017. This role involved managing client accounts and ensuring service satisfaction. Additionally, Jody served as a Senior Corporate Account Manager at NatureBox from 2015 to 2016, where responsibilities included overseeing corporate accounts and client relations.
Education and Expertise
Jody Dandridge earned a Bachelor of Science (BS) degree in Business Administration and Management from the University of San Francisco. This educational background provides a foundation in business principles and management strategies, which Jody applies in customer success and account management roles.