Kimberly Bara
About Kimberly Bara
Kimberly Bara is a Senior Client Onboarding Specialist with a strong background in customer relationship management and a proven track record in client retention. She has managed a significant portfolio and is recognized for her effective communication skills and consultative approach.
Work at Responsive
Kimberly Bara has served as a Senior Client Onboarding Specialist at Responsive since 2021. In this role, she focuses on facilitating the onboarding process for new clients, ensuring a smooth transition and integration into the company's services. Her responsibilities include understanding client needs and delivering tailored solutions that align with their objectives. Kimberly's consultative approach allows her to build strong relationships with clients, contributing to their overall satisfaction and success.
Previous Experience at Strahm Automation
Prior to her current role, Kimberly worked at Strahm Automation as a Customer Relationship Management Specialist from 2007 to 2020. During her 13 years at the company, she achieved a 100% contract renewal rate since 2009, highlighting her proficiency in customer retention strategies. Her experience at Strahm Automation provided her with a solid foundation in client management and relationship building, skills that she continues to apply in her current position.
Current Role at Gain Grow Retain
Since 2020, Kimberly has been a member of Gain Grow Retain, where she engages with a community focused on customer success and retention. This role complements her work at Responsive by allowing her to stay updated on industry trends and best practices in client management. Her involvement with Gain Grow Retain enhances her ability to understand client needs and implement effective strategies for growth.
Portfolio Management and Client Engagement
Kimberly manages a $2.8 million portfolio, demonstrating her strong relationship-building skills and financial acumen. She is known for delivering engaging presentations and proposals, which enhance client interactions and foster trust. Her ability to communicate effectively with clients is a key aspect of her role, as it helps her to identify and meet their needs through a consultative approach.
Professional Development and Growth Mindset
Kimberly possesses a growth mindset, continuously seeking opportunities for personal and professional development. This commitment to growth allows her to adapt to changing client needs and industry dynamics. By pursuing ongoing education and training, she remains at the forefront of best practices in client onboarding and relationship management.