Monica Patterson
About Monica Patterson
Monica Patterson is a Sales Engineer at Responsive in Tulsa, Oklahoma, with nearly 30 years of experience in customer success management, sales support, and marketing. She has held various roles in notable companies and possesses advanced degrees in Business and Marketing.
Work at Responsive
Monica Patterson has been employed at Responsive as a Sales Engineer since 2023. In this role, she serves as a key link between product, engineering, and sales teams. Her responsibilities include addressing customer use cases and executing effective go-to-market strategies for new feature releases. Prior to her current position, she worked at Responsive as a Senior Customer Success Manager from 2022 to 2023, where she focused on enhancing customer satisfaction and retention.
Education and Expertise
Monica Patterson holds a Master of Arts (M.A.) in Business/Corporate Communications from Gonzaga University, which she attended from 2009 to 2012. She also earned a Master of Business Administration (MBA) from The University of Tulsa, where she studied from 1996 to 2000. Additionally, she obtained two Bachelor of Science (BS) degrees in Marketing and Finance from The University of Tulsa, completing her studies from 1986 to 1990. Her educational background supports her nearly 30 years of experience in customer success management, sales support, and marketing.
Professional Background
Monica Patterson has a diverse professional background, having worked in various roles across multiple organizations. She began her career at WilTel Communications as a Senior Investor Relations Analyst from 2000 to 2003. She then held positions at Sutherland Global Services, including Director of Marketing & Lead Lifecycle Management and Sales Support Specialist. Her experience also includes roles at TaskUs as Content Marketing Director, Bank of Oklahoma as Vice President of Community Development, and Community Action Project as Director of Financial Services.
Achievements in Sales and Marketing
Throughout her career, Monica Patterson has demonstrated expertise in sales and marketing strategies. She has previously held the position of Industry Marketing Director at Sutherland Global Services, where she led initiatives to enhance marketing effectiveness. In her current role at Responsive, she drives customized Proofs of Concept to showcase product value to executives from Fortune 1000 companies. Her guidance in product evaluation and adoption has positively influenced deal closures and conversions.