Kevin Priddle
About Kevin Priddle
Kevin Priddle is a Customer Success Manager currently working at ResQ in Toronto, Ontario, Canada. He has a diverse background in customer experience, sales, and writing, with previous roles at various companies including Left Field Brewery and Developer Media.
Current Role at ResQ
Kevin Priddle currently serves as a Customer Success Manager at ResQ, a position he has held since 2024. In this role, he focuses on enhancing customer satisfaction and ensuring that clients receive optimal value from ResQ's services. His experience in customer management is supported by his previous role at ResQ, where he worked as a Customer Experience Manager for two months in early 2024.
Previous Experience in Customer Success
Before joining ResQ, Kevin worked at Left Field Brewery from 2019 to 2023 as a Sales Representative for the Toronto East region. His responsibilities included managing customer relationships and driving sales growth. Additionally, he held a position as Taproom & Bottle Shop Sales at the same brewery from 2017 to 2019, further solidifying his experience in customer-facing roles.
Education and Qualifications
Kevin Priddle studied at the University of Guelph, where he earned a Bachelor of Arts Honours degree in History from 2006 to 2010. He furthered his education at Cambrian College, obtaining a Post-graduate Diploma in Journalism from 2011 to 2012. This educational background provides him with a strong foundation in communication and analytical skills relevant to his career.
Career Background in Media and Research
Kevin's career includes significant experience in media and research. He worked as an Associate Editor and Staff Writer at IT in Canada from 2012 to 2013. He also served as a Special Projects Manager at Developer Media and The Code Project from 2013 to 2015. Earlier in his career, he was a Research Assistant at Strategic Research Associates from 2007 to 2009, where he contributed to various research initiatives.
Freelance Work and Marketing Experience
From 2016 to 2018, Kevin operated as a Freelance Writer and Social Media Marketing specialist. This role allowed him to develop skills in content creation and digital marketing strategies, which are valuable in his current customer success role. His diverse work history reflects his adaptability and broad skill set in various industries.