Jeffrey K.
About Jeffrey K.
Jeffrey K. is an Enterprise Customer Success Manager at Restaurant365 with over 20 years of experience in customer success and training roles.
Title and Current Role
Jeffrey K. holds the position of Enterprise Customer Success Manager at Restaurant365. In this role, Jeffrey is responsible for managing enterprise customer accounts, ensuring customer satisfaction, and driving business success through strategic client management.
Previous Roles at Restaurant365
Jeffrey K. has a robust career at Restaurant365, where he has held multiple roles. He served as the Senior Customer Success Manager - Strategic from 2022 to 2023, managing strategic customer relationships. Before that, he was the Customer Success Manager - Mid-Market from 2021 to 2022, focusing on mid-market clients in Austin, Texas. Each role at Restaurant365 has contributed to his expansive experience in customer success management.
Experience at California Pizza Kitchen
Jeffrey K. spent a significant part of his career at California Pizza Kitchen, working in key roles for nearly two decades. From 2008 to 2018, he was the Regional Training Manager, General Manager in Texas, overseeing training programs and managing restaurant operations. Prior to that, he served as the Assistant General Manager, Lead Trainer in Dallas, Texas, from 1997 to 2008. These roles emphasized his expertise in training, development, and operational management.
Educational Background
Jeffrey K. studied at The University of Texas at Arlington, where he earned a Bachelor of Arts in Psychology from 1997 to 2001. His education has provided him with a strong foundation in understanding human behavior, which is valuable in his customer success management roles.
Experience and Expertise
Jeffrey K. brings over 20 years of experience to his professional roles, specializing in customer success and training. He has significant experience in the restaurant industry and has transitioned smoothly into enterprise customer success management. His career showcases a steady progression in leadership roles, underpinned by extensive experience in training and development.