Abrash Khawaja
About Abrash Khawaja
Abrash Khawaja is a Technical Support Engineer at Neptune Retail Solutions in Jersey City, New Jersey, where he has worked since 2021. He has a diverse background in technical support and client management, with previous roles at NuWare, ADP, and AT&T Mobile Tel.
Work at Neptune Retail Solutions
Abrash Khawaja has been employed as a Technical Support Engineer at Neptune Retail Solutions since 2021. In this role, he is based in Jersey City, New Jersey, and has accumulated three years of experience. His responsibilities include providing IT lab support, which encompasses shipment, imaging, inspection, and inventory management. Additionally, he handles field application support and is responsible for imaging laptops and handheld devices.
Previous Employment History
Prior to his current position, Abrash Khawaja worked at NuWare as a Help Desk Analyst from 2019 to 2021. Before that, he held multiple roles at ADP, including Client Relationship Manager from 2006 to 2011 and Project Manager from 2011 to 2017. His earlier experience includes working as a Store Manager at AT&T Mobile Tel from 2004 to 2006 and as an Account Manager at CDW for a brief period in 2006. He also served as a Sales Representative at AT&T Mobile Tel from 2003 to 2004.
Education and Qualifications
Abrash Khawaja studied at Capella University, where he earned a Bachelor of Science in Marketing. His studies spanned from 2004 to 2005. Additionally, he pursued a Bachelor's Degree in Business with a focus on Marketing at the same institution from 2003 to 2005.
Technical Support Responsibilities
In his role as a Technical Support Engineer, Abrash Khawaja provides comprehensive IT lab support. His tasks include managing shipments, imaging devices, conducting inspections, and overseeing inventory management. He also addresses field application support issues and is responsible for the imaging of laptops and handheld devices, ensuring that technical support operations run smoothly.