Alex Koschate
About Alex Koschate
Alex Koschate is a Product Manager at Neptune Retail Solutions, focusing on Checkout 51 since 2021. He has a background in business operations and customer success, with previous roles at Checkout 51 and the City of Burlington.
Work at Neptune Retail Solutions
Alex Koschate has been serving as Product Manager for Checkout 51 at Neptune Retail Solutions since 2021. In this role, he is responsible for overseeing product development and management strategies that enhance the Checkout 51 platform. His tenure at Neptune Retail Solutions has contributed to the company's focus on retail solutions and customer engagement.
Previous Experience at Checkout 51
Prior to his current position, Alex Koschate held multiple roles at Checkout 51. He worked as a Business Operations Analyst from 2019 to 2020, where he focused on operational efficiency. He also served as a Customer Success Manager from 2018 to 2019, ensuring client satisfaction and support. His experience at Checkout 51 provided him with a comprehensive understanding of the company's operations and customer needs.
Education and Expertise
Alex Koschate studied at McMaster University, where he earned a Bachelor of Commerce degree, graduating summa cum laude in 2018. He furthered his education by obtaining an Advanced Product Management Certificate from Product Faculty in 2020. This academic background has equipped him with essential skills in product management and business operations.
Background in Operations and Customer Service
Before entering the tech and retail sectors, Alex Koschate gained valuable experience in operations and customer service. He worked as an Arena Facility Operator for the City of Burlington from 2014 to 2017, and as a Summer Student for the City of Mississauga in 2017. His early roles included positions such as Skate Patrol from 2009 to 2012, which helped him develop strong interpersonal and operational skills.