Donna Picarelli
About Donna Picarelli
Donna Picarelli is an Area Manager at Neptune Retail Solutions, where she has worked since 2020. She has extensive experience in multi-unit management and customer service, having held various managerial roles in several retail companies over the past few decades.
Current Role at Neptune Retail Solutions
Donna Picarelli has served as an Area Manager at Neptune Retail Solutions since 2020. In this role, she oversees multiple retail locations, focusing on operational efficiency and customer satisfaction. Her responsibilities include managing staff, implementing company policies, and ensuring that retail standards are met across her area.
Previous Experience at Carlton Cards
Prior to her current position, Donna Picarelli worked as a District Manager at Carlton Cards from 1992 to 1997. During her five years in this role, she was responsible for managing several store locations, ensuring operational success, and enhancing customer engagement within the retail environment.
Management Experience at BJ's Wholesale Club
From 2013 to 2017, Donna Picarelli held the position of Manager at BJ's Wholesale Club in West Hartford, Connecticut. In this capacity, she managed store operations, staff performance, and customer service initiatives, contributing to the overall success of the location.
Education and Background in Psychology
Donna Picarelli studied at Passaic County Community College, where she earned an Associate of Arts degree in Psychology from 1984 to 1986. This educational background supports her understanding of customer behavior and enhances her ability to manage teams effectively in the retail sector.
Expertise in Multi-Unit Management
Donna Picarelli possesses a strong background in multi-unit management, which involves overseeing several retail locations simultaneously. Her expertise in this area is complemented by her experience in coaching and training retail staff, aimed at improving performance and customer satisfaction.