Lilian Azevedo
About Lilian Azevedo
Lilian Azevedo is a Merchandise Specialist at Neptune Retail Solutions, where she has worked since 2018. With over 15 years of experience in customer service, she has a strong background in marketing and organizational skills.
Current Role at Neptune Retail Solutions
Lilian Azevedo serves as a Merchandise Specialist at Neptune Retail Solutions, a position she has held since 2018. In this role, she provides essential support to the sales team, utilizing her strong organizational and multitasking skills. Based in Niagara Falls, Ontario, she contributes to the company's operations in the Greater Toronto Area, focusing on enhancing merchandise strategies and improving sales performance.
Previous Experience at BCIT
Lilian Azevedo worked at the British Columbia Institute of Technology (BCIT) as an Analista de Marketing for a duration of four months in 2008. During this time, she gained valuable experience in marketing analysis, which contributed to her professional development. Additionally, she was a student at BCIT from 2008 to 2009, where she pursued a Certificate in Marketing Management.
Educational Background
Lilian Azevedo has a diverse educational background. She studied at Pontifícia Universidade Católica de Campinas, achieving a Bacharelado in Relações Públicas from 1994 to 1998. Following this, she pursued a Pós Graduação in Administração de Marketing at FAAP - Fundação Armando Alvares Penteado from 1998 to 1999. Later, she attended the British Columbia Institute of Technology from 2007 to 2009, where she earned a Certificate in Marketing Management.
Customer Service Experience
With over 15 years of experience in customer service, Lilian Azevedo is recognized for her ability to effectively resolve customer concerns and complaints. She has demonstrated her skills in both phone and in-person interactions, contributing to customer satisfaction and loyalty throughout her career.