Kenneth Zendera
About Kenneth Zendera
Kenneth Zendera is a Technical Support Engineer based in Cape Town, South Africa, with a background in digital support and quality assurance. He has worked at RetailNext since 2016 and previously held positions at Amazon and iiNet.
Work at RetailNext
Kenneth Zendera has been employed at RetailNext since 2016, where he serves as a Technical Support Engineer. His role involves providing technical assistance and support to clients, ensuring that their systems operate efficiently. Prior to this position, he worked as a Deployment Quality Assurance Analyst at RetailNext for four months in 2016. His experience at RetailNext spans over eight years, during which he has contributed to various projects and initiatives aimed at enhancing customer satisfaction and system performance.
Previous Experience at Amazon
Before joining RetailNext, Kenneth Zendera worked at Amazon from 2011 to 2014 in Cape Town, Western Cape, South Africa. During his tenure, he held the positions of Digital Specialist and Seasonal Team Lead. His responsibilities included managing digital operations and leading seasonal teams, which provided him with valuable experience in customer service and team management.
Technical Support Role at iiNet
In 2015, Kenneth Zendera worked at iiNet as a Technical Support Representative for four months. In this role, he was responsible for assisting customers with technical issues, providing solutions, and ensuring a high level of customer service. This experience further developed his skills in technical support and customer interaction.
Education and Expertise
Kenneth Zendera earned a Bachelor's degree from Chinhoyi University of Technology, where he studied from 2004 to 2008. His educational background provides a foundation in technical knowledge and problem-solving skills, which he has applied throughout his career in various technical support roles.