Mark Wong
About Mark Wong
Mark Wong is an Implementation Engineer specializing in the installation of analytics equipment for retail environments. He has extensive experience in vendor management and training in the APAC region and previously worked as a Senior Network Engineer at NTT in Singapore.
Work at RetailNext
Mark Wong has been employed at RetailNext since 2019, serving as an Implementation Engineer. In this role, he focuses on scoping and planning the installation of analytics equipment specifically designed for retail environments. His responsibilities include vendor management and training within the Asia-Pacific (APAC) region, excluding Japan. Wong's expertise in analytics equipment installation supports local vendors, ensuring efficient deployment and operation.
Previous Experience at NTT
Prior to joining RetailNext, Mark Wong worked at NTT (Nippon Telegraph and Telephone Corporation) as a Senior Network Engineer from 2013 to 2019. During his six-year tenure in Singapore, he gained extensive experience in network engineering, which contributed to his technical skills and understanding of complex systems. His background in network engineering complements his current role in analytics equipment installation.
Education and Expertise
Mark Wong earned a Bachelor of Science degree in Computer Technology/Computer Systems Technology from the University of London, where he studied from 1997 to 2000. This educational background provided him with a strong foundation in technology and systems, which he applies in his current role as an Implementation Engineer. His academic achievements support his professional expertise in analytics and network systems.
Vendor Management and Training
In his current position at RetailNext, Mark Wong is responsible for vendor management and training in the APAC region. His role involves collaborating with local vendors to facilitate the installation of analytics equipment. Wong's experience in supporting vendors during these installations enhances the effectiveness of training programs and ensures that equipment is utilized efficiently in retail settings.