Matilda Alesė
About Matilda Alesė
Matilda Alesė is a Software Development Manager with extensive experience in IT service management and customer service operations. She has held various managerial roles across multiple industries, including FinTech, banking, and telecommunications, and has practiced ITIL and Agile methodologies throughout her career.
Current Role at Revel Systems
Matilda Alesė serves as a Software Development Manager at Revel Systems, a role she has held since 2021. In this position, she oversees software development projects, ensuring that both front-end and back-end systems are effectively managed. Her responsibilities include leading development teams, implementing Agile methodologies, and focusing on employee wellbeing and engagement within the team.
Previous Experience in Finance and IT
Before her current role, Matilda Alesė worked in various positions that enhanced her expertise in finance and IT. She was a Finance and Purchasing Support Manager at Telia for seven months in 2019-2020. Additionally, she held multiple roles at SERMO (formerly WorldOne), including Account Manager and Project Manager, accumulating five years of experience from 2010 to 2015 and three years from 2005 to 2008, respectively.
Background in Telecommunications and Banking
Matilda Alesė has a diverse background in telecommunications and banking. She worked at Barclays as the SharePoint User Services Lead from 2015 to 2018, where she contributed to group operations in Lithuania. Her experience also includes a role at Ignitis Group as IT System Development Team Manager for 11 months in 2020-2021, and at ACME Valda in a similar capacity for eight months in 2021.
Education and Academic Qualifications
Matilda Alesė earned her Bachelor's degree in English Philology and English Language and Literature from Vilniaus Universitetas, where she studied from 2002 to 2006. This academic background has contributed to her skills in training, teaching, documentation, and process management, which are essential in her current and past roles.
Expertise in IT Service Management
Matilda Alesė has extensive expertise in IT service management, practicing ITIL and Agile methodologies. With 15 years of experience in client and customer services, operations, and IT infrastructure, she has developed a strong skill set in managing both internal and outsourced teams, including vendors and suppliers. Her experience spans various industries, including FinTech, banking, market research, and telecommunications.