Reynaldo Gil
About Reynaldo Gil
Reynaldo Gil is a Customer Success Manager with extensive experience in customer relations and sales across various industries. He has held positions at SupporterHub, Interplay Learning, and Revel Systems, and has a background in technical support and communications from his time in the US Army.
Current Role at Revel Systems
Reynaldo Gil serves as a Customer Success Manager at Revel Systems, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring that clients effectively utilize the company's solutions. His background in customer success and account management supports his efforts to foster strong relationships with clients.
Previous Experience at SupporterHub
Before joining Revel Systems, Reynaldo worked at SupporterHub as a Customer Success Manager from 2021 to 2022. His responsibilities included managing customer relationships and ensuring successful product adoption. This role contributed to his expertise in customer engagement strategies.
Career at Interplay Learning
Reynaldo was employed at Interplay Learning as a Senior Account Executive for the Mid Market from 2019 to 2020. In this capacity, he focused on driving sales and expanding the company's market presence. His experience in this role added to his skills in account management and customer relations.
Background in Telecommunications and Support
Reynaldo has extensive experience in telecommunications and technical support. He worked at Verizon Connect in various roles, including SaaS Senior Sales Executive and Onboarding Specialist, from 2014 to 2019. Additionally, he spent five years at Citigroup as Global Messaging Level 3 support, where he developed strong technical and customer service skills.
Education in Electronic Engineering Technology
Reynaldo studied Electronic Engineering Technology at ITT Technical Institute in San Antonio, where he earned an Associate of Science degree from 1996 to 1998. This educational background provided him with foundational knowledge in technology, which he has applied throughout his career.