Jonas Jakutis
About Jonas Jakutis
Jonas Jakutis is a Tier 2 Technical Support professional currently employed at Revel Systems in Lithuania, where he has worked since 2018. He holds bachelor's degrees in Computer Software Engineering and Law, and has extensive experience in technical support and customer service roles.
Work at Revel Systems
Jonas Jakutis has been employed at Revel Systems since 2017. He initially started as a Technical Support Analyst and advanced to the role of Tier 2 Technical Support, where he has been working since 2018. His tenure at Revel Systems spans over six years, during which he has contributed to providing technical assistance and support to clients.
Experience in IT Support
In addition to his role at Revel Systems, Jonas has been working as an IT Support Analyst at Barclays Group Operations Limited in Vilnius since 2015. His experience in IT support extends over nine years, highlighting his expertise in troubleshooting and resolving technical issues for users.
Previous Employment at Topo grupė
Before his current roles, Jonas worked at Topo grupė as a Customer Service Specialist from 2013 to 2014. This position provided him with foundational experience in customer service, further enhancing his skills in client interaction and support.
Education and Expertise
Jonas holds a Bachelor's degree in Computer Software Engineering from Vilniaus Kolegija/University of Applied Sciences, where he studied from 2018 to 2022. Additionally, he earned a Bachelor's degree in Law from Mykolas Romeris University, completing his studies from 2010 to 2016. His educational background supports his technical and analytical skills.
Professional Development
Jonas actively seeks to enhance his skills in networking and programming, particularly in Python, through online courses on platforms like Udemy. He describes himself as an opportunist and explorer, indicating a commitment to continuous learning and adaptation in his professional journey.