Joshua Scott
About Joshua Scott
Joshua Scott is an Account Manager at Revel Systems with extensive experience in client success and relationship management. He has previously held roles at Appetize, Zeel.com, SunTrust, Worldpay, and Alorica, where he developed strong client relationships and advocated for their needs.
Work at Revel Systems
Joshua Scott has been serving as an Account Manager at Revel Systems since 2020. In this role, he acts as the primary point of contact for assigned clients, ensuring their needs are met and issues are resolved promptly. He oversees the entire client lifecycle, which includes onboarding, value realization, and renewal processes. Joshua leverages his comprehensive knowledge of Revel's products and services to deliver effective solutions, enhancing client satisfaction and engagement.
Previous Experience at Appetize
Before joining Revel Systems, Joshua worked at Appetize as a Client Success Manager from 2017 to 2019. During his tenure in the Greater Los Angeles Area, he focused on building strong relationships with clients and ensuring their success with Appetize's offerings. His experience in this role contributed to his skills in client management and success strategies.
Career Background
Joshua Scott has a diverse career background in client and customer success roles. He worked at Zeel.com as a Customer Success Manager for 9 months from 2019 to 2020. Prior to that, he was employed at Worldpay as a Support Agent and Team Lead from 2014 to 2017. His early career included positions at SunTrust as a Client Service Associate and at Alorica as a Customer Service Representative, providing him with a solid foundation in client relations.
Client Advocacy and Relationship Management
At Revel Systems, Joshua advocates for clients' needs within the organization. He has developed trusted relationships with key clients, partners, and colleagues, which enables him to identify opportunities for additional value. His proactive approach to client management ensures that he goes above and beyond to meet client expectations and enhance their overall experience.
Skills and Expertise
Joshua Scott possesses extensive knowledge of client management and customer success strategies. His ability to oversee client health and provide timely resolutions demonstrates his expertise in maintaining strong client relationships. His experience across various industries equips him with the skills necessary to adapt to different client needs and deliver effective solutions.