Ross Collier
About Ross Collier
Ross Collier is a Corporate Trainer with extensive experience in customer service and training roles, particularly at Apple. He currently works at Revel Systems and has a background in communications and digital media.
Current Role at Revel Systems
Ross Collier serves as a Corporate Trainer at Revel Systems, a position he has held since 2022. He is based in Atlanta, Georgia, United States. In this role, he is responsible for training new employees and enhancing the skills of existing staff. His focus is on delivering effective training programs that align with the company's objectives.
Previous Experience at Apple
Ross Collier has extensive experience at Apple, where he worked in various capacities from 2007 to 2022. His roles included Lead Creative, Corporate Trainer, and Lead. He trained thousands of employees in retail stores and online teams, particularly during the pandemic. His tenure at Apple spanned 14 years in Boston, Massachusetts, and included remote positions in customer service and sales chat.
Education and Qualifications
Ross Collier studied at the University of Alabama at Birmingham, where he earned a Bachelor of Arts (BA) in Communications with focuses in Broadcasting, Art Studio, and Theatre. His academic journey lasted from 2007 to 2013. Prior to this, he completed his Advanced Academic Diploma at Spain Park High School from 2003 to 2007.
Early Career Background
Before his extensive career at Apple, Ross Collier gained early work experience at Publix as a Customer Service representative from 2005 to 2006 in Birmingham, Alabama. He also worked as a Cashier at Target for six months in 2006. These roles provided him with foundational skills in customer service and retail operations.
Internship Experience
In 2013, Ross Collier completed a Digital Media Internship at the University of Alabama at Birmingham. This internship lasted for three months and allowed him to gain practical experience in digital media, enhancing his skills in communications and media production.