Steph Callahan
About Steph Callahan
Steph Callahan is a Customer Onboarding Specialist at Revel Systems, where she has worked since 2016. She has previous experience at Apple and as an owner of a business in Poland.
Work at Revel
Steph Callahan has been employed at Revel Systems since 2016. In the role of Customer Onboarding Specialist, she is responsible for guiding new clients through the initial setup and integration of Revel's point-of-sale systems. Her experience in customer service and technical support contributes to a smooth onboarding process, ensuring that clients can effectively utilize the software.
Current Role at Apple
In addition to her position at Revel, Steph Callahan has worked at Apple as a Genius Administrator since 2014. This role involves providing technical support and assistance to customers, addressing their inquiries, and resolving issues related to Apple products and services. Her extensive experience in customer service enhances her ability to support users effectively.
Previous Experience at Apple
Steph Callahan previously worked at Apple as a Family Room Specialist from 2013 to 2014. During her ten-month tenure in Cupertino, California, she engaged with customers, providing them with information and assistance regarding Apple products and services. This experience laid the foundation for her ongoing career in customer support.
Entrepreneurial Background
Prior to her roles at Apple, Steph Callahan was the Owner of Play (p4 Sp. Z O.o.) in Warsaw, Poland, from 2011 to 2012. This experience provided her with insights into business operations and customer engagement, which she later applied in her customer service roles.
Education and Expertise
Steph Callahan studied at Edison State Community College from 1988 to 1990. Her educational background has contributed to her professional development, equipping her with skills relevant to her roles in customer service and technical support.