Rewind
Rewind offers automated daily backups and on-demand data recovery for various SaaS applications, supporting platforms like Shopify, QuickBooks Online, and GitHub, with compliance features and a global customer base.
Services
Rewind offers automated daily backups and on-demand data recovery for SaaS applications. Their backup solutions span various platforms, including Shopify, BigCommerce, Klaviyo, Mailchimp, GitHub, Jira, Confluence, Bitbucket, Azure DevOps, and Okta. For accounting needs, they support backups for QuickBooks Online. Productivity tools like Trello are also covered under their backup services. Furthermore, Rewind offers a unique Protection Suite for Shopify, which includes monitoring, staging, and alerts. Their services come with a 365-day retention period and support both granular and full account-level restores.
Platforms Supported
Rewind supports a wide range of platforms for their backup solutions. This includes ecommerce platforms such as Shopify and BigCommerce, marketing platforms like Klaviyo and Mailchimp, and development tools such as GitHub, Jira, Confluence, Bitbucket, and Azure DevOps. For identity management, Rewind supports Okta. They also extend their backup services to accounting software QuickBooks Online and productivity tools like Trello. This broad support ensures that businesses using diverse SaaS applications can benefit from Rewind's backup services.
Security and Compliance
Rewind places a strong emphasis on security and compliance. Their backup platform is compliant with SOC 2, Type 2, GDPR, and CCPA standards, ensuring a high level of data protection and regulatory adherence. Rewind provides a Trust Center detailing their security practices, privacy policies, and compliance measures. Additionally, they offer a centralized audit log for all systems and user activity, enhancing transparency and oversight. For organizations concerned about downtime, Rewind offers a Downtime Cost Calculator to estimate potential financial impacts.
Customer Support and Resources
Rewind provides extensive customer support and resources to ensure users can effectively utilize their services. Their support is available seven days a week via email, chat, and a comprehensive knowledge base. Additionally, Rewind offers a variety of resources such as case studies, events, blogs, and a help center to assist users. A free trial is available for potential customers to experience their backup services firsthand. They also offer a variety of pricing plans based on the number of users or orders per month, accommodating different business needs.
Global Customer Base and Partner Programs
Rewind serves a global customer base, with over 25,000 organizations utilizing their backup services. To extend their reach and capabilities, Rewind offers a variety of partner programs, including software development and ecommerce partnerships. These programs enable partners to integrate and promote Rewind's services, expanding their ecosystem and facilitating mutual growth. Rewind continuously works to expand its service offerings and integrations, ensuring they meet the evolving needs of their diverse clientele.