Taylor Howard
About Taylor Howard
Taylor Howard is a Traveling Reynolds Integrated Telephone Systems Implementation Specialist at The Reynolds and Reynolds Company, where they have worked since 2023. With a background in various roles across different industries, Taylor has enhanced customer service and operational efficiency in automotive dealerships nationwide.
Work at Reynolds and Reynolds
Taylor Howard serves as a Traveling Reynolds Integrated Telephone Systems Implementation Specialist at The Reynolds and Reynolds Company since 2023. In this role, Howard has improved customer service and sales efficiency across over 15 automotive dealerships nationwide through the implementation of the Reynolds Integrated Telephone System. Howard conducts in-depth training presentations tailored to dealership personnel, ensuring that the system meets their specific operational needs. Additionally, Howard co-manages a portfolio of projects, consistently meeting project deadlines and budget constraints while staying informed on automotive dealership IT trends.
Previous Experience
Before joining Reynolds and Reynolds, Taylor Howard held several positions in various organizations. Howard worked at Oracle as a Forecast Analyst in the Manufacturing and Transportation Vertical from 2022 to 2023. Prior to that, Howard was a Seasonal Sales Associate at Cotton On Group in 2018. Howard also gained experience as a Tram Tour Guide at Space Center Houston during the summer of 2016 and served as a Fall Campus Marketing Intern at Sodexo in 2019. Other roles include serving as a Marketing & Events Ambassador for the Houston Texans and working as a Distribution Management Summer Intern at Amazon.
Education and Expertise
Taylor Howard earned a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Prairie View A&M University. This educational background has equipped Howard with the skills necessary for effective project management and customer service in the automotive industry. Howard's expertise includes conducting training sessions and collaborating with sales teams to identify upsell opportunities, which contributed to a 15% increase in revenue from existing clients in FY 23-Q3.
Professional Development and Contributions
In addition to professional roles, Taylor Howard has been actively involved in community and organizational initiatives. As a member of Alpha Kappa Alpha Sorority, Incorporated, Howard served as the Social Media Chairman for the Zeta Gamma Chapter in 2022. This role involved managing social media communications and promoting chapter events. Howard's diverse experiences across different sectors reflect a commitment to professional growth and community engagement.