Ribbon
Ribbon is a company that specializes in AI-led user research to enhance product development, offering multilingual capabilities and a suite of research tools to accelerate decision-making processes.
Company Overview
Ribbon offers AI-led user research to help companies build better products. The platform supports a wide range of services including in-product studies, participant panels, AI-led user interviews, design testing, and AI analysis. Trusted by prominent companies like Gousto, Butternut Box, and StreamElements, Ribbon facilitates multilingual user research, allowing interviews to be conducted in customers' native languages. The company ensures data security with SOC 2 Type II certification and GDPR compliance.
AI-led User Research
Ribbon enables product decisions to be made 16 times faster through AI-led user research. The platform supports AI-led user interviews in over 10 languages, allowing global participation and accessibility. Ribbon’s features include in-product studies, participant panels, design testing, and AI-driven analysis, all aimed at providing comprehensive insights into user behavior and preferences. The multilingual research capabilities ensure inclusivity and accuracy in data collection.
Global Support and Participation
Ribbon supports a global participant base, with over 120,000 people taking part in studies from around the world. This broad support allows companies to glean insights from a diverse demographic, enhancing the relevance and applicability of the research. The platform’s multilingual capabilities further extend its reach, enabling user interviews in more than 10 languages, which increases the precision of feedback and user satisfaction.
Security and Compliance
Ribbon prioritizes data security and privacy, holding SOC 2 Type II certification and being GDPR ready. These certifications ensure that Ribbon meets industry standards for data protection and privacy, providing companies and participants with a secure research environment. The commitment to compliance reassures clients that their data is handled with utmost care, fostering trust and reliability in Ribbon's services.
Free Trial Offer
Ribbon offers a free trial to potential clients, providing access to all features without a time limit. The trial includes three free studies and five panel credits, enabling users to experience the full capabilities of the platform. This offer allows companies to evaluate the effectiveness of Ribbon’s AI-led user research before committing to a subscription, making it easier to understand the benefits and applicability of the service.