Sneha Buonanno
About Sneha Buonanno
Sneha Buonanno serves as the Senior Customer Partnerships Manager at Ribbon Health, where she has worked since 2023. With a background in client success and account management, she has held various roles in notable companies, including Yext and Unified, throughout her career in the New York City Metropolitan Area.
Work at Ribbon Health
Sneha Buonanno currently serves as the Senior Customer Partnerships Manager at Ribbon Health, a position she has held since 2023. In this role, she focuses on building and maintaining relationships with clients to enhance their experience and satisfaction with Ribbon Health's services. Her work is based in the New York City Metropolitan Area, where she applies her extensive background in customer success and partnerships to drive business growth.
Previous Experience at Yext
Before joining Ribbon Health, Sneha Buonanno worked at Yext for four years, where she held multiple roles including Client Success Director and Senior Client Success Manager for the Enterprise segment. During her tenure, she partnered with large hospital systems to improve their online strategies and enhance patient experiences. Her experience at Yext contributed significantly to her expertise in client relations and customer success.
Career Background in Customer Success
Sneha Buonanno has a diverse background in customer success management across various organizations. She worked at Unified as a Customer Success Manager and later as a Senior Account/Strategy Manager. Additionally, she held a position at Brand Networks as Manager of Media Services and began her career at Full Picture as an Associate Account Executive. This extensive experience has equipped her with a comprehensive understanding of client needs and strategic account management.
Education and Expertise
Sneha Buonanno earned her Bachelor of Business Administration from the Questrom School of Business at Boston University, where she studied Marketing, International Management, and Finance from 2008 to 2012. This educational background provides her with a solid foundation in business principles and strategic thinking, which she applies in her professional roles.
Personal Interests
Outside of her professional commitments, Sneha Buonanno enjoys spending time with her family, including her husband and daughter. She has a passion for outdoor activities, such as going to the beach and snowboarding, depending on the season. Additionally, she enjoys reading, which allows her to explore new ideas and perspectives.