Lori Dawson
About Lori Dawson
Lori Dawson is a Proposal Manager at RideCo, specializing in Micro Transit Solutions. With over 20 years of experience in customer support and proposal management, she has a strong focus on enhancing user experience through quality documentation.
Work at RideCo
Lori Dawson currently serves as the Proposal Manager for Micro Transit Solutions at RideCo, an On-Demand Transit company. She has held this position since 2021, contributing to the development of proposals and solutions in the micro-transit sector. Her role involves collaborating with various stakeholders to enhance service delivery and improve user experience.
Previous Experience in Proposal Development
Before joining RideCo, Lori Dawson worked as a Proposal Developer at Brock Solutions from 2018 to 2021. During her three years in this role, she focused on crafting proposals that addressed client needs and project specifications. This experience further solidified her expertise in proposal management.
Background in Customer Support
Lori Dawson has over 20 years of experience in the Customer Support industry. Her career includes roles such as Inside Sales Support Representative at Rutherford Controls Int'l and Customer Loyalty Specialist at Research In Motion. This extensive background has equipped her with skills to effectively manage time-sensitive issues and enhance customer satisfaction.
Education and Expertise
Lori Dawson earned a Bachelor of Arts (BA) in History from Trent University, studying from 1996 to 1998. Her educational background complements her professional experience, particularly in creating user experience documentation and web content for software companies across various industries.
Skills in Documentation and User Experience
Lori specializes in developing user experience documentation and web content. Her focus on enhancing user experience through high-quality documentation has been a significant aspect of her career, particularly in her roles within the software industry.