Rider
Rider is a B2B supply chain and logistics company based in Karachi, Pakistan, specializing in modern parcel delivery solutions for online sellers across Pakistan.
Overview of Rider
Rider is a company headquartered in Karachi, Sindh, Pakistan. Operating in the B2B Supply Chain and Logistics industry, the company focuses on providing modern parcel delivery solutions to online sellers in Pakistan. Rider integrates seamlessly with shipper portals and offers a comprehensive suite of apps for delivery agents and end-customers. Known for its transparency and efficiency, Rider delivers approximately 200K orders per month across 60 cities with a strong team of 180 employees and over 800 delivery agents.
Services Offered by Rider
Rider provides a range of services tailored to meet the needs of online sellers in Pakistan. These include route optimization, next day deliveries, and 24-hour cash repayment. Rider also ensures transparency through live tracking features and has measures in place to resolve 'fake attempt' deliveries. Shippers and customers can control delivery locations and times, enhancing the overall user experience. Additionally, Rider offers a merchant portal for business management and order tracking, as well as a customer app for tracking orders.
Performance and Reach
Rider achieves a high delivery rate of 91% and generates $130K in monthly revenue. The company has delivered over 8 million parcels and is trusted by more than 1000 merchants. With a presence across Pakistan and South Asia, Rider supports partly remote operations. The company is part of Y Combinator's W22 batch, showcasing its innovative approach to logistics and delivery services.
Technological Integration
Rider is committed to leveraging technology to improve its logistics services. The company offers integration with shipper portals and provides apps for both delivery agents and end-customers. This technological infrastructure allows for smooth operations, improved efficiency, and enhanced user control. With features like live tracking and customizable delivery options, Rider ensures a reliable and transparent service for all stakeholders.
Company Culture and Team
Rider employs a dynamic team of 180 professionals and over 800 delivery agents. The company's headquarters are located in Karachi, Sindh, Pakistan. Emphasizing a collaborative and innovative work culture, Rider supports both remote and partly remote working arrangements. This flexible approach allows the company to attract top talent and maintain high operational standards. Rider is also actively expanding its team to meet the growing demand for its services.