Rightpoint
Rightpoint offers Total Experience (TX) solutions that integrate customer, employee, and product experiences with technical expertise, serving clients globally across various industries.
Services
Rightpoint offers Total Experience (TX) solutions that combine customer, employee, and product experiences with technical expertise. Key services in Customer Experience (CX) include CX Strategy, Digital Experience, Sales & Service Experience, Digital Marketing, Customer Lifecycle Management, Customer Research, Analytics & Insights, and Content & Creative Services. The solutions are designed to help businesses create engaging, personalized digital experiences that drive growth and build customer loyalty.
Notable Clients and Partnerships
Rightpoint has partnered with notable clients such as Cadillac, Outrigger, Boston Dynamics, SeaWorld, Chevrolet, and Sanofi. Specific projects include reimagining Cadillac’s user experience, developing a new app for SeaWorld, and creating an Android app for Boston Dynamics' Spot robot. Rightpoint has also collaborated with Chevrolet to design the in-vehicle experience for the first electric Chevrolet Silverado and developed Class I and Class II SaMD for Sanofi to improve patient outcomes.
Global Presence
Rightpoint operates globally with offices in multiple locations including Atlanta, Bengaluru, Boston, Chicago, Dallas, Detroit, Jaipur, London, New York, and Salt Lake City. This extensive geographic reach enables Rightpoint to deliver Total Experience solutions to clients around the world, leveraging local insights and global expertise.
Industry Expertise
Rightpoint's industry expertise spans various sectors including CPG & Retail, Healthcare, Financial Services, Mobility, and Technology, Entertainment & Communications. The company leverages this diverse background to address the unique challenges and opportunities within each industry, tailoring its Total Experience solutions to meet sector-specific needs.
Technology and Innovation
Rightpoint places a strong emphasis on technology and innovation, with its approach to Total Experience being built for the AI-era and prioritizing human-centered design. Recognized as an Adobe Platinum Partner, Rightpoint employs capabilities in Insights, Strategy, Design, Content, and Engineering to create solutions that are both cutting-edge and user-friendly. Their work with clients such as Walgreens exemplifies this, where they developed an intranet called The Wall to foster innovation, collaboration, and employee engagement.