Alejandra Garcia
About Alejandra Garcia
Alejandra Garcia is an Analyst Customer Success Manager at RingCentral, with a diverse background in engineering and customer-facing roles. Her experience includes positions in client growth, teaching, and sales, enhancing her ability to address client needs effectively.
Current Role at RingCentral
Alejandra Garcia serves as an Analyst Customer Success Manager at RingCentral, a position she has held since 2022. In this role, she utilizes her background in engineering and customer-facing positions to enhance client relationships and drive business success. Her responsibilities include analyzing customer needs and ensuring that clients receive optimal support and solutions tailored to their requirements.
Previous Experience at LeadMinders
Prior to her current role, Alejandra worked at LeadMinders as a Client Growth Specialist for four months in 2022. In this position, she focused on developing client relationships and identifying growth opportunities, leveraging her skills in customer engagement and support.
Background in Education and Teaching
Alejandra has a diverse background that includes working as a freelance Spanish and English teacher from 2013 to 2022. This nine-year experience allowed her to develop strong communication skills and cultural awareness, which she applies in her current role to better understand and serve a diverse client base.
Education and Expertise in Chemical Engineering
Alejandra earned her Bachelor of Science (BS) in Chemical Engineering from The Ohio State University. Her educational background in engineering provides her with a solid foundation for understanding technical aspects of customer needs, which she integrates into her work in customer success and business development.
Professional Experience in Sales and Customer Service
Alejandra's professional journey includes experience at G6 Hospitality LLC, where she worked in Inside Sales and Customer Service from 2016 to 2018. This role in Columbus, Ohio, contributed to her expertise in client relationship management and sales strategies, further enhancing her capabilities in customer success.