Jessica Chiodini
About Jessica Chiodini
Jessica Chiodini is a Customer Success Manager at RippleMatch, where she has worked since 2022. She previously held various roles at Sapper Consulting, LLC, including Director of Client Success, and has experience in public relations and marketing.
Current Role at RippleMatch
Jessica Chiodini serves as a Customer Success Manager at RippleMatch, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful outcomes for clients. Her responsibilities include managing client relationships and providing support to optimize the use of RippleMatch's services.
Previous Experience at Sapper Consulting, LLC
Jessica Chiodini has extensive experience at Sapper Consulting, LLC, where she held multiple positions from 2018 to 2022. She started as an Enterprise Client Success Manager, then advanced to Senior Director of Client Success, and later served as Director of Client Success. Her tenure at Sapper Consulting encompassed various aspects of client management and success strategies.
Background in Marketing and Public Relations
Before her roles at Sapper Consulting, Jessica worked as a PR & Marketing Specialist at Arizon Companies from 2017 to 2018. She also gained experience as an Account Representative II at Ansira from 2016 to 2017. These positions contributed to her expertise in client relations and marketing strategies.
Educational Qualifications
Jessica Chiodini holds a Bachelor's degree in Communication and Media Studies/English from Truman State University, which she completed from 2011 to 2015. She furthered her education by obtaining a Master's degree in Public Relations/Image Management from Webster University, graduating in 2019. Her academic background supports her professional roles in customer success and marketing.
Early Career Experience
Jessica began her career as a Sales Associate at Lucky Brand, where she worked from 2014 to 2017. This early experience in sales provided her with foundational skills in customer interaction and service, which she has built upon in her subsequent roles in client success and management.