Brett Cleveland
About Brett Cleveland
Brett Cleveland is a Claim Ops Supervisor at RLI Insurance Company, where he has worked since 2016. He studied Computers at Southern Illinois University, Carbondale, and has a background in billing and reconciliation roles within the insurance industry.
Current Role at RLI Insurance Company
Brett Cleveland serves as the Claim Ops Supervisor at RLI Insurance Company, a position he has held since 2016. In this role, he oversees claims operations, ensuring efficient processing and management of claims. His experience in this position contributes to the company's commitment to providing quality service to its clients. He is based in the Peoria, Illinois area.
Previous Positions at RLI Insurance Company
Before becoming Claim Ops Supervisor, Brett Cleveland held two other positions at RLI Insurance Company. He worked as a Reconciliation Clerk from 2008 to 2013, where he was responsible for reconciling financial records. Following this role, he served as a Billing Support Specialist from 2013 to 2016, assisting with billing inquiries and ensuring accurate billing processes.
Education and Technical Expertise
Brett Cleveland studied at Southern Illinois University, Carbondale, from 2001 to 2005. He focused on Computers and achieved an Information Systems Technology (IST) degree. This educational background provides him with a solid foundation in technical skills that are applicable in his current role in claims operations.
Career Timeline
Brett Cleveland's career at RLI Insurance Company spans over a decade. He began as a Reconciliation Clerk in 2008, transitioned to a Billing Support Specialist in 2013, and has been the Claim Ops Supervisor since 2016. His progression through these roles highlights his experience and dedication within the company.