Daniel Phelan L Pmp L Pmi Acp I Csm L Cspo
About Daniel Phelan L Pmp L Pmi Acp I Csm L Cspo
Daniel Phelan is a Scrum Master and Senior Business Analyst at RLI Insurance Company, specializing in Agile Transformation and proficient in various project management tools. He has extensive experience in business analysis and project management across multiple organizations, including Caterpillar Inc. and Ameren.
Current Role at RLI Insurance Company
Daniel Phelan currently serves as a Scrum Master and Senior Business Analyst at RLI Insurance Company. He has been in this role since 2021, contributing to projects involving Guidewire. His responsibilities include facilitating Agile processes and ensuring effective communication among team members. He operates from the Peoria, Illinois area.
Previous Experience at RLI Insurance Company
Prior to his current position, Daniel worked at RLI Insurance Company from 2019 to 2021 as a Scrum Master and Business Analyst, also focusing on Guidewire. His tenure in this role lasted for two years, during which he was involved in various Agile projects, enhancing team collaboration and project delivery.
Professional Background at Ameren
Daniel Phelan has extensive experience at Ameren, where he held multiple roles from 2011 to 2019. His positions included Customer Service Representative, Analyst in Digital Customer Care, Specialist in Workforce Optimization, and Senior Specialist as a Product Owner Partner. His work focused on project management within the contact center environment, contributing to operational improvements.
Experience at Caterpillar Inc. and TekSystems
Daniel briefly worked as a Scrum Master and Project Manager at Caterpillar Inc. and TekSystems in 2019 for one month. This role provided him with insights into project management practices within a large organization, although his time there was short.
Education and Academic Background
Daniel Phelan earned a Bachelor of Arts in Marketing from St. Ambrose University, where he studied from 1993 to 1997. He also completed his College Prep education at Peoria Notre Dame from 1989 to 1993. His academic background has equipped him with foundational knowledge applicable to his professional roles.