Jamel Schroeder
About Jamel Schroeder
Jamel Schroeder is a Customer Success Manager at Roambee, where he has worked since 2018 after serving as an intern in Customer Success and Operations. He holds a Bachelor of Arts in International Management from FOM Hochschule für Oekonomie & Management and a Bachelor of Science in Informatics from Heinrich-Heine-Universität Düsseldorf.
Current Role at Roambee
Jamel Schroeder serves as a Customer Success Manager at Roambee, a position he has held since 2018. In this role, he focuses on ensuring customer satisfaction and fostering strong relationships with clients. His responsibilities include overseeing customer onboarding, addressing inquiries, and implementing strategies to enhance the overall customer experience.
Previous Experience at Roambee
Before becoming a Customer Success Manager, Jamel Schroeder worked at Roambee as a Customer Success & Operations Intern from 2017 to 2018 for a duration of eight months. During this internship, he gained valuable insights into customer operations and support, laying the groundwork for his subsequent role in customer success.
Education in International Management
Jamel Schroeder studied International Management at FOM Hochschule für Oekonomie & Management. He pursued this degree from 2018 to 2022, completing a Bachelor of Arts - BA. His education provided him with a strong foundation in global business practices and management principles.
Education in Computer Science
Jamel Schroeder also attended Heinrich-Heine-Universität Düsseldorf, where he studied Computer Science. He completed this program in 2018, earning a Bachelor of Science. This educational background contributed to his technical skills and understanding of information technology.