Kelsey Hewett
About Kelsey Hewett
Kelsey Hewett serves as the General Manager at Roasting Plant Coffee in Detroit, Michigan, where she has worked since 2022. With a background in various roles within the coffee industry and a degree in Geology from Wayne State University, she focuses on enhancing customer experiences through personalized service and innovative technology.
Current Role at Roasting Plant Coffee
Kelsey Hewett serves as the General Manager at Roasting Plant Coffee in Detroit, Michigan. She has held this position since 2022, overseeing daily operations and ensuring high standards of customer service. In her role, she has implemented the Javabot™ small-batch roasting system, which enhances the customer experience. Kelsey also provides personalized coffee recommendations based on customer preferences, contributing to a tailored service approach.
Previous Experience at Roasting Plant Coffee
Before becoming General Manager, Kelsey Hewett worked at Roasting Plant Coffee in various capacities. She started as a Barista from 2021 to 2022, where she gained hands-on experience in coffee preparation and customer interaction. She then advanced to the role of Shift Supervisor for six months in 2022, managing team operations and ensuring service efficiency.
Education and Academic Background
Kelsey Hewett studied at Wayne State University, where she earned a Bachelor's of Science degree in Geology from 2017 to 2022. During her time at the university, she engaged in various academic roles, including serving as an Undergraduate Researcher and a Teacher Assistant, which contributed to her analytical and leadership skills.
Work Experience in Environmental Science
Kelsey has experience in environmental science through her role as an Environmental Laboratory Technician at Wayne State University from 2020 to 2022. This position involved conducting laboratory analyses and supporting research initiatives, enhancing her technical expertise in the field.
Internship and Early Career Roles
In addition to her roles in the coffee industry and academia, Kelsey completed a summer internship at GeoTenerife Ltd in 2022, located in the Canary Islands, Spain. Earlier in her career, she worked as a Retail Associate and Customer Sales Lead Manager at EXPRESS from 2013 to 2016, where she developed customer service and sales skills.