Ronald Estime
About Ronald Estime
Ronald Estime is an Engineering Support Manager at Roivant Sciences, where he has worked since 2022. He has extensive experience in IT support roles at companies such as Apple, VMware, and Pivotal Software, demonstrating strong technical and interpersonal skills.
Current Role at Roivant Sciences
Ronald Estime serves as the Engineering Support Manager at Roivant Sciences, a position he has held since 2022. In this role, he is responsible for overseeing engineering support operations and ensuring the effective functioning of technical systems within the organization. His expertise contributes to the management of IT support processes, enhancing the overall efficiency of engineering functions.
Previous Experience at Pivotal Software, Inc.
Prior to his current role, Ronald Estime worked at Pivotal Software, Inc. as an Associate IT Support Engineer for five months in 2019. His responsibilities included providing technical support and troubleshooting issues in a fast-paced environment. He also served as an IT Support Specialist at the same company from 2017 to 2019, where he gained valuable experience in IT support operations.
Background in Technical Support at Apple
Ronald Estime has a significant background in technical support, having worked at Apple as a Lead Technician from 2008 to 2015. His role involved diagnosing and resolving issues with Apple products, leveraging his strong expertise in these systems. This experience laid the foundation for his later roles in IT support and management.
Experience at VMware and TracyLocke
At VMware, Ronald Estime worked as a Colleague Support Engineer from 2020 to 2022, where he focused on providing technical assistance and support to colleagues. He also held a position as an IT Specialist at TracyLocke from 2015 to 2017, contributing to IT operations and support in a corporate environment. His diverse experience across these companies has equipped him with a broad skill set in technical support.
Technical Skills and Project Management
Ronald Estime is recognized for his technical skills in diagnosing hardware and software malfunctions, as well as evaluating networked and security systems. He has demonstrated strong interpersonal skills that facilitate effective communication with staff and users. Additionally, he has experience in project management, particularly within IT support and technical environments, which enhances his ability to lead teams and manage projects efficiently.