Allison Repetto
About Allison Repetto
Allison Repetto serves as the Director of Customer Success for EMEA at Rokt, a position she has held since 2021. With a background in client success and account management, she has previously worked at Thomson Reuters HighQ, Bloomberg, and Relationship Science.
Work at Rokt
Allison Repetto has been employed at Rokt since 2017. Initially serving as a Strategic Account Manager, she has held this position for seven years in New York. In 2021, she advanced to the role of Director of Customer Success - EMEA, where she oversees customer success initiatives across the Europe, Middle East, and Africa regions. Her responsibilities include managing client relationships and ensuring the delivery of effective solutions to enhance customer satisfaction.
Previous Experience in Customer Success
Prior to her tenure at Rokt, Allison Repetto worked at Thomson Reuters HighQ as a Client Success Manager from 2016 to 2017. In this role, she focused on client engagement and support within the Greater New York City Area. Before that, she served as a Senior Account Manager at Relationship Science from 2013 to 2016, where she managed client accounts and contributed to customer retention strategies. Additionally, she worked at Bloomberg as a Global Customer Support representative from 2011 to 2013.
Education and Expertise
Allison Repetto earned a Bachelor of Arts degree in English from Saint Anselm College. Her educational background has provided her with strong communication skills, which are essential in her roles in customer success and account management. Her expertise lies in building and maintaining client relationships, developing customer success strategies, and enhancing overall client satisfaction.
Background in Customer Support
Allison Repetto has a solid background in customer support and account management. Her experience spans over a decade, with roles at notable organizations such as Bloomberg and Thomson Reuters HighQ. This extensive experience has equipped her with the skills necessary to address client needs effectively and drive customer success initiatives.